This section explains common error messages in Modeve and how to resolve them.
Error Message | Possible Cause | Solution |
|---|---|---|
Invalid Credentials | Wrong email or password | Double-check details (case-sensitive). Use “Forgot Password”. |
Account Locked | Too many failed login attempts | Wait 15–30 minutes or contact administrator to unlock. |
Access Denied / Insufficient Permissions | Your role doesn’t allow this action | Contact your Modeve administrator for permission upgrade. |
Session Expired | Logged in for too long | Log out and log back in. |
Network Error / Connection Failed | Internet issue or server maintenance | Check your connection. Try again later. |
File Too Large | Uploaded file exceeds limit | Compress the file or contact admin for higher limits. |
Quota Exceeded | Reached user/project/storage limit | Ask administrator to upgrade plan or clean up old data. |
Duplicate Entry | Trying to create something that already exists | Check existing records first. |
Validation Error | Missing required fields or wrong format | Fill all mandatory fields correctly. |
Operation Failed | General error (often temporary) | Refresh page and try again. Contact support if persists. |
“Something went wrong” — Usually temporary. Refresh the page or try later.
API / Integration Errors — Check API token validity and internet. See developer section.
Mobile App Specific Errors — See Mobile App Troubleshooting section.
For persistent or unclear errors:
Take a screenshot of the full error message.
Note what you were doing when it occurred.
Contact your company Modeve administrator or [email protected].
Tip: Most errors are temporary or related to permissions/internet. Refreshing the page or logging out and back in resolves many issues.