File sharing and mentions

Modeve makes it easy to share files securely and use mentions to notify the right people.

1. File Sharing

You can attach and share files in many areas:

• Tasks

• Projects (Files tab)

• Tickets

• Chat messages

• Notes in client/employee profiles

• Expenses and invoices

How to Upload Files:

1. Look for the Attachment or + icon in the relevant area.

2. Click to upload from your computer or mobile device.

3. Select one or multiple files.

4. Add a description if needed.

5. Upload.

Supported Formats: PDFs, images, Word/Excel documents, videos, etc. (size limits apply — check with admin for large files).

Organized Storage:

• Project-specific document libraries

• Version history for important files

• Search across all shared files

2. Using Mentions (@)

Mentions ensure the right person sees your message or comment.

How to Mention:

• Type @ followed by the person’s name in any comment, task description, ticket, or chat.

• A dropdown will appear — select the correct person.

• Example: “@John please review the new centre design files.”

What Happens When You Mention Someone:

• They receive an immediate notification.

• The mention appears highlighted in the conversation.

• They can jump directly to the item.

3. Best Practices

• Attach files directly to tasks, tickets, or projects instead of sending via email or external tools.

• Use clear file names (e.g., “TaiPo_Centre_Renovation_Plan_v2.pdf”).

• Mention people only when action is required.

• Regularly clean up old files in archived projects.

• Respect file size limits and avoid sharing sensitive data without permission.

4. Mobile App

You can upload photos and documents directly from your phone camera or gallery — very useful for site visits and expense receipts.

Tip: Combining file sharing with @mentions greatly improves collaboration speed across your team and learning centres.

Need Help?
Contact your company Modeve administrator if you need higher storage limits or additional file organization features.